Plan It.
You can't achieve your goals without a plan
At Clickware, we invest a great deal of time in understanding your workflow and processes before we ever hit the keyboards. If you compare Clickware to the construction industry, this phase is similar to the "architect" phase. This is where the true design of the system is "nailed down" and agreed upon.
At Clickware, we understand that an application can only acheive it's full potential (and ROI) if it has the following elements:
- Actually used by end users;
- Supported by your IS/IT group and in-house help desk;
- Flexible and easily maintained in a timely fashion, as your business rules or circumstances change;
- Able to be easily installed with a minimum of drivers, and configuration;
- Is available to remote offices or telecommuting employees;
- Provides true value to end users, stakeholders, and the overall business.
Any solution developed in a vaccuum without end user/stakeholder input can alienate the end users to a point that once a solution has been developed, it's either not used, or not used to it's potential. Clickware can help you get buy-in by creating and validating a static prototype before the development begins.
A solution needs the support (enthusiastic support is best!) of your IS/IT department and in-house help desk - it's these people that will get the email or phone call if the system ever goes "down." Clickware can help you interface with your IS/IT department - or if you're in IS/IT, we can help interface with your customers. We "speak" both "geek" and "plain English."
A well-planned, well-executed solution will be flexible and easily changed to keep pace with the changes in your business. Clickware uses "off-the-shelf" software along with custom components to increase the flexibility and maintainability of our solutions.
By using Servoy's thin client interface, there's nothing to install on the client. This enhances the flexibility, maintainability and availability of the entire application. Clickware can work with your existing site or design one especially for you from the ground up.
We often find that using a Servoy-based user interface meets all of the above challenges while meeting the "speed of development" and "what you see is what you'll get" requirements of most development projects.
We're here to help you from design through development, deployment and end user training.
We'll design a workflow in a detailed report so that the end solution is sure to meet your needs. The end design is so detailed and complete that you, as the client, can then go out to bid, turn in the spec to your internal IS department or move to the "construction" phase with the programmers at Clickware - it's your choice!
We're here to help you from design through development, deployment and end user training. |