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Getting Help Via Email

Getting Help Via FAX

A Favor Please...



Getting Help Via Email

The fastest way, by far, to receive technical support is to send us email at:

support@clickware.com

Please include the following information so we may serve you better:

  • Platform (Mac OS, Windows 95, Windows NT)
  • Operating system version
  • Version of FileMaker Pro you're using
  • What button you clicked or what menu item you chose to cause the error
  • The wording of any error dialogs you received

We respond to most technical support email within 24 hours - and our goal is to respond within 6 hours.

 

Getting Help Via FAX

To receive technical support via fax:

(805) 396-8381

Please include the following information so we may serve you better:

  • Platform (Mac OS, Windows 95, Windows NT)
  • Operating system version
  • Version of FileMaker Pro you're using
  • What button you clicked or what menu item you chose to cause the error
  • The wording of any error dialogs you received

We respond to most technical support faxes within 72 hours - and our goal is to respond within 48 hours

 

A favor please...

Please do not make illegal copies of this software for your friends or associates. It has taken a large effort on the part of many skilled professionals to create this software. We try to keep our prices low, but to do that, we need your help. Remember, every unauthorized copy of the software that goes out, means that we don't get paid. If we don't get paid, then we cannot and will not continue to develop cool FileMaker Pro tools.

Thank you very much for your understanding!

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Revision 1: October 15, 1997